Thank you for participating in the RecovR Replacement Program. Please use the information below to contact our customer support team and receive your replacement device. There is no cost to you.

Your new RecovR unit will arrive pre-activated, and you should see it automatically in the RecovR app your dealer helped you install on your phone.  The package will contain all necessary instructions for how to place the new unit, which is about the size of a mobile phone. No installation is required!

Our Customer Service team is available 24/7 to answer any questions you may have. Click on the link in the menu bar above for contact information and to learn more about the RecovR product.

This form is currently closed. To replace your RecovR device, please contact our customer support team by calling 833-225-9557 or emailing us at support[at]recovrmycar.com. Please provide the following information, and we will replace your device within two weeks.

First and Last Name
Full Address
Email
Locator ID
VIN